Preparing to Apply

1. Gather all required proof.
2. Make a List of All The Places You Have Worked In The Last 2 Years.
3. Make A List of Any Other Money You Got In The Last 2 Years.
   Examples: Social Security, Rental Income, Money From Selling Things, etc.
4. Make a List of All The Places Your Family Members Have Worked In The Last 2 Years.
5. Make A List of Any Other Money Your Family Members Got In The Last 2 Years.
6. Examples: Social Security, Rental Income, Money From Selling Things, etc.

The Application Appointment

At the appointment, you can expect:

1. To spend one to two hours with a case manager.
2. To answer questions about:
   Your family size
   Your work history
   Your family's work history
3. If you are getting help from other agencies
   Your education
4. Other similar questions

To have the case manager listen to you and make referrals to address your immediate needs.

To be treated with respect by people who are here to help you and your family.

What Happens Next?

If Applicant Was Missing Information:

The applicant and case manager will work together to try and get the missing information. After this information is compiled, and proof is provided, then the application can be completed.

When the Application is Completed with all Proof:

The application is submitted to Quality Assurance "QA" for a review. We have to verify the information, double check that all the math adds up, and that the information is not contradictory.

If questions arise or the quality assurance review requires more proof, the case manager will call the applicant again and try to get the questions answered or to get the proof.

If everything is cleared by "QA," then the applicant will be given an orientation and move on with the program.

Sometimes this process takes 2 weeks, and other times it takes up to 60 days to complete. It mainly depends on whether the applicant has all of the information and proof or if we have to get it from other sources.

If the applicant doesn't get all of the required proof before 60 days after the application was taken, then the application expires. The applicant would have to apply again.